联系我们
我们是个小团队，邮件是最靠谱的沟通渠道。
公司主体信息
写邮件前自助一下
- 支付 / 退款 / 发票相关 → 请先读 退款政策 与 FAQ
- 报告没生成 / 生成失败 → 请随信附上订单号 + 付款邮箱 + 浏览器/设备信息
- 数据删除 / 访问请求 → 用您付款时的邮箱发送，以便我们验证身份
工作时间
周一至周五，北京时间 10:00–19:00。周末和法定节假日处理会延迟，但我们会尽量在工作日第一时间回复。
Contact
We're a small team. Email is the most reliable channel.
Support / Refunds / General
Service hours: workdays 10:00–19:00 (UTC+8); reply within 1 business day (weekends/holidays may be slower).
Data protection / Privacy / GDPR requests
Subject starting with [Privacy]; reply within 30 days.
Company information
View company information
Filing and payment-review information follows the business license, official records, and Company Information page.
Filing and payment-review information follows the business license, official records, and Company Information page.
Before you write
- Payment / refund / invoice → please read Refund Policy and FAQ first
- Report didn't generate → please include order ID + payment email + browser/device info
- Data-deletion / access request → use the email you paid with so we can verify identity
Hours
Monday–Friday, 10:00–19:00 Beijing time (UTC+8). Weekends and Chinese public holidays may be slower; we still aim to respond first thing the next business day.